Before you start
- Your role. Only owners and admins can make, replace or turn off a key. Other members can see its status.
- Your plan. “API keys come with a paid plan (Software or Custom).” On Free, the card shows See plans and you can’t make a key. See Plans.
- One key per workspace. Making a new one replaces the old one.
Make a key
1
Open the API key card
Go to Settings › API & MCP. It says “No key yet.”
2
Press Make a key
Your full key appears. It starts with
b2b_sk_.3
Press Copy and store it somewhere safe
We show it once and don’t keep a readable copy. Afterwards, the card shows only a masked version with the last 4 characters.

After you make a key, the card shows who made it and only the last 4 characters.
Use a key
Send it in theX-API-Key header:
What a key can do
There are no scopes. A key has owner-level access to its one workspace. It can’t reach any other workspace. Some actions always need a signed-in person, and some need Let AI tools approve and send messages turned on. See Permissions.Replace a key
Do this if a key may have leaked, or when someone who had it leaves.1
Open the menu on the API key card
Press ⋯, then Make a new key….
2
Confirm
The current key stops working right away. Anything that uses it, like a Zapier step or your code, needs the new one.
3
Copy the new key and update your tools
This includes any MCP link, because the link carries the key.
Turn a key off
Press ⋯, then Turn off…. Anything that uses it stops working right away. You can make a new key any time. Turning a key off doesn’t stop your webhooks. They have their own signing secrets. To stop one, see Webhooks.Troubleshooting
I lost my key
I lost my key
We can’t show it again. Make a new key, then update everything that used the old one.
I get 401 Invalid API key
I get 401 Invalid API key
The key is wrong or was replaced. Check that the whole key is in the
X-API-Key header and that nobody made a new one.I can't make a key
I can't make a key
If you’re a member, ask an owner or admin. If you’re an owner or admin, your workspace may be on Free, which has no API keys. See Plans.
I get 403 on one action, but other calls work
I get 403 on one action, but other calls work
A person must do that action while signed in. The
detail field says so. See Permissions.Related
Developers overview
Base URL, permissions and limits.
MCP
Use your key with an AI tool.