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We can stop sending on your behalf when few people accept invites, because LinkedIn can limit accounts when most people ignore them. This page explains the two pauses and how to get going again. These checks lower the risk, and they can’t promise an account won’t be restricted.

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Two different pauses

A pause sends nothing and loses nothing. People wait where they are.

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If a campaign paused

The campaign’s status says Paused, with “Few accepted your invites”. Overview shows Paused automatically with the real numbers and which invites they cover, for example “9 of 99 invites sent 3 to 14 days ago were accepted (9%), under the 15% limit”. After a plain Resume in that time, it reads “sent since the last resume”. Owners and admins are told by notification, and the campaign also shows on Home.
Paused automatically banner: 11 of 104 invites accepted (11%), under the 15% limit, with Resume anyway

A campaign paused for few accepted invites, with the numbers behind it.

Only connection requests this campaign sent are counted, one per person. Invites you moved in from another tool don’t count. These numbers can differ from How it’s going, which counts the whole campaign. The banner says so, and adds what each button does: “Resume starts the check again from now. Resume anyway turns the check off for this campaign.” If you can’t use Resume anyway, it says only “Resume starts the check again from now.” First, check the invite in Steps. Then choose how to go on.

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Your two choices

Use Resume after you’ve fixed the invite. It’s the right choice in most cases.

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Resume anyway

1

Click Resume anyway

It’s on the campaign’s Overview and on the paused campaign’s row on Home. Plain Resume is only on the campaign page.
2

Read the dialog

It repeats the numbers and the risk, and says the campaign stops being paused for few accepted invites.
Resume anyway dialog repeating the numbers and what changes

The Resume anyway dialog.

3

Confirm

Click Resume anyway. The campaign runs again, and you get an Undo for a few seconds. Undo pauses it again with the check back on.
The choice stays through later pauses, resumes and step edits. The campaign’s Overview shows Not paused for few accepted invites while it’s in place.
With the check off, this campaign keeps sending even if almost nobody accepts, and that can put the sender’s account at risk.

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Turn it back on

On Overview, click Turn it back on in the Not paused for few accepted invites banner. Owners and admins can do this. It doesn’t pause the campaign right away. From then on, it’s paused again if few people accept.

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If a sender paused

The sender’s status says Paused on its own, with the reason, such as the accepted rate and the number of invites. Campaigns that use it stay running, and the people assigned to it wait. We never resume a sender for you. Check what’s going on, then click Resume sender in Settings › Senders. The button also shows on the campaign’s Overview, in Approvals and in Upcoming sends. A sender paused for few accepted invites also gets its own row on Home, with the numbers, for example “6 of 54 invites sent in the 14 days before it paused were accepted (11%), under the 15% limit”, plus Resume sender and Open senders. Only owners and admins can resume it. Resuming a sender doesn’t restart its count. The next daily check looks at the same last 14 days, so the sender can pause again if it’s still under 15%. A sender can also stop for other reasons:

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What to do when few people accept

Few accepted invites often means the invite doesn’t fit the people you’re sending to. Places to look:
  • The invite. Read it in Steps, or try a different note, or no note. You can test versions.
  • The people. Check who gets in under Settings, in Who gets in, and who’s in the campaign’s People tab.
  • The pace. Lower numbers carry less risk. See Senders and limits.

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Settings for these pauses

Owners and admins can change these in Settings › Safety, under Pause on its own. Other members can read them. The sender auto-pause numbers are fixed.

Senders and limits

Daily limits, gaps and warm-up.

Campaigns overview

What each status means.

A/B tests

Test a different invite.

Troubleshooting

Other reasons messages don’t go out.